Online Privacy Notice
At Artclear, we are committed to maintaining the trust and confidence of our visitors to our website. This Privacy notice covers information on collection of personal data, its security, usage and where it may be disclosed to others.
Types of Data that we collect
The type of personal data that we collect from your use of this website may include your identity data, contact data such as your name, title, where you work, phone number, or email address. We may also be provided with other types of personal data such as technical data including but not limited to your IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website.
We carefully analyse what types of information we need to provide our services, and we try to limit the information we collect to only what we really need. Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you.
How We Use your Information
We use the information that we collect or have been provided only when we have a legal basis to do so, and we, by law are required to inform you the legal basis. We use your data to enable us to deliver our services, operate our business and communicate with you. This may include checking your identity and validating that you are entitled to use our services, actually providing services to you, identifying persons who have expressed an interest in our services and tailoring our communications to you.
A cookie is a small amount of information that’s downloaded to your computer or device when you visit certain websites for record-keeping purposes and allows us to analyse our site traffic patterns.
Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org
We use personal data that has been provided to us by you to enable us to comply with our commercial relationship with you and to provide the services required. In the course of providing our service, we may need to pass personal data on to third-party service providers contracted to Artclear. Any third parties that we may share personal data no longer need your data to fulfil this service, we require them to dispose of the details in line with Artclear’s procedures.
Our website may include links to third party websites, plug-ins and applications. Clicking on those may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
We may use personal details for commercial contact, administrative purposes such as support or financial payment processing.
In general, you can browse our web site without giving us any personal information. However, there may additional activities on our website that require you to submit personal data. For example, completing an online form requesting more information. If you choose not to provide any personal data requested by us, it may not be possible for you to gain access to certain content or for us to respond to your query. We use the personal data collected in this way for effective communication with you for your specific requests, our requirements to collect or provide additional information and keep our records up to date.
We may use various third party tools to analyse traffic to our web site to improve our website for the visitors and to show you advertisements for our products. We may also use a third-party provider to deliver our emails. We can only use your personal information to send you marketing messages if we have either your consent or a legitimate interest to do so.
Our legal basis for using Personal Data
We use personal data in order to meet our obligations under our contracts with Customers. We use personal data provided by visitors to our website to meet their requests for information from us. We use personal data in order to comply with our legal obligations and/or where we have a legitimate business interest in doing so. We may use personal data in other ways too but only if this has been agreed by you.
You can ask us for a copy of the personal information which we hold about you, Correct any incorrect personal data that Artclear has about you, provide supplemental information to us if the personal data that Artclear has about you is incomplete, or execute your right to be forgotten i.e. ask us to delete personal data that Artclear has about you. You can find out further information about your rights at https://ico.org.uk. You can reach us on firstname.lastname@example.org. You will not have to pay a fee to access your personal data, unless we believe that your request is clearly unfounded, repetitive or excessive. In such circumstances we can charge a reasonable fee or refuse to comply with your request.
We will try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month and in that case we will notify you and keep you updated.
If Artclear does not address your request or fails to provide you with a valid reason why it is unable to do so, you have the right to contact the Information Commissioner’s Office to make a complaint. You can do this via their website (www.ico.org.uk) or by telephone 0303 123 1113
We will notify you of any changes to this policy through the website, or by email.